Our Responsibilities

What is Best Playa Management responsible for when managing my property?

We provide a full spectrum of detailed services to our property owners including but not limited to:

  • Marketing and advertising of the property on our extensive online marketing network:
  • Being the owners of both “The Real Estate Magazine “and “The Vacation Rental Magazine” and also including links to our www.vacationrentalguide.mx, as well as our other Rental web sites and Entertainmentmexico.mx
  • We have bi-lingual agreements to cover all aspects of our Property Management, from Rental Agreements to Inventory Check lists
  • Adjusting rental rates and discount rates throughout the season to ensure maximum occupancy time and maximum rental income
  • Coordinating and collecting any legal documents (rental contracts) and rent payments from our guests and providing each property owner with monthly reports of their rental proceeds
  • Scheduling and conducting cleanings and conducting detailed inspections of the home before and after each guest (a full clean is required at each change of client) (this is a charged cost)
  • Weekly property inspections (Full Interior/Exterior inspection of the property)
  • Coordinating and managing all guests access to the property, including ensuring keys are all operational (For lost or stolen keys, we offer a spare key until new locks can be installed. The service charge is $35.00 plus $10.00 for each new key (required key issue is (2) two), and the renter is responsible for these costs, and the charges will be taken out of the security deposit)
  • Housekeeping services provided are cleaned by Canadian Standards, by reliable, trustworthy staff following a Quality/Duty Control Check List (developed and utilized for over 25 years in Canada)
  • We also offer numerous Concierge services which include but are not limited to: Additional Housekeeping, Shopping Services, Grocery Services, Maintenance Services, Chef Services, Tour and Transportation Services
  • (Meet & Greet Service: airport pick up & drop off as well as private drivers)
  • We ensure excellent customer service by providing our guests with a 24/7 emergency contact number