History & Experience

Best Playa Rentals Management is a small Property Management and Vacation Rental business founded in 2007 by Courtney Wells & Kim Nowak and located in Playa del Carmen, Mexico. BPR seeks to distinguish itself by providing the quality of care clients expect from a major US or Canadian property management firm. As the owner of three successful businesses’ in Canada, Kim brings over 30 years of experience within the service and design industry.

BPR Management focuses on personalized customer satisfaction, with attention to details that include unique skills in Staging and Interior Design thus allowing us to provide our clients with a more customized service. Only through this type of personal service and attention can Best Playa Management hope to cultivate long lasting relationships with its clients.

BPR Management was initiated to fill the need for an innovative, reputable Vacation Rental Management firm with exceptionally high standards, creative marketing strategies, and with an unyielding focus on Customer Service.

BPR Managements success is derived from the combined strengths of its experienced management team, which offer a combined 30 years in the service industry. Kim built her largest company from the ground up, completely hands on, into a 200 employee company that was well respected in the Commercial & Residential Cleaning and Property Management industries. Realizing the effort that it takes to build a great reputation and gain the respect of your peers in business means that we take your investment seriously! And we give it our personal touch!

OUR MISSION

Our main objective is to ensure that your property receives the attention it deserves on every level. Our well rounded management strategy allows you to build your brand and create wonderful customer relations without having to do anything.

We manage everything for you. We make sure that your property is maintained with the highest regard to increasing revenues and market credibility.

Property owners typically have six main motivating concerns when selecting a management company:

1. Trust

2. Protection of their assets

3. Maximizing their rental income

4. Timely and accurate payment of rental receipts

5. Minimizing the stress and hassle of self-management

6. Cost

We understand this and place the highest value on these 6 priorities.

Property owners that choose Management by Best Playa Rentals & Management can expect nothing but the best when it comes to Customer Service, Guest Relations, Property Preparations, Marketing, Reservations, Execution of Rental Agreements, Enforcement of Rules and Regulations, Housekeeping, Maintenance, Accounting, Interior Design, Furniture Staging and Revenue Reporting.